Welcome to Ephora Jewels. These Terms & Conditions govern your access to and use of our website and the purchase of products through our online store.
By accessing or using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. About Our Website
Ephora Jewels operates an online jewellery store through which customers can browse, enquire about, and purchase jewellery and related products.
We reserve the right to modify, update, suspend, or discontinue any part of the website, including products, features, content, prices, or services, at any time without prior notice.
2. Eligibility
By placing an order through our website, you confirm that:
· The information provided by you is accurate and complete.
· You are legally capable of entering into a purchase agreement under applicable law.
· You will use the website only for lawful purposes.
· You will not use the website for fraudulent, unauthorized, or unlawful activities.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, sizes, colours, and other product information displayed on our website are accurate.
However, slight variations may occur due to:
· Screen and display settings
· Photography and lighting conditions
· Manufacturing or finishing variations
· Differences in product batches
Such minor variations do not necessarily constitute a product defect.
4. Product Availability
All products displayed on the website are subject to availability.
We reserve the right to:
· Limit the quantity of products available for purchase
· Discontinue products
· Modify product specifications
· Refuse or cancel an order where necessary
· Correct errors relating to product availability or information
If an ordered product becomes unavailable after your order has been placed, we will inform you and provide an appropriate resolution, which may include cancellation and refund where applicable.
5. Prices
All product prices displayed on the website are subject to change without prior notice.
While we make reasonable efforts to maintain accurate pricing information, an accidental pricing or listing error may occur.
If an order has been placed at an incorrect price due to a technical or human error, Ephora Jewels reserves the right to cancel the order and provide a refund of any amount already paid, where applicable.
Any applicable taxes, shipping charges, or other charges will be displayed during the purchase process where applicable.
6. Orders
Placing an order through our website constitutes a request to purchase the selected product.
An order may be subject to verification and acceptance by Ephora Jewels.
We reserve the right to refuse or cancel an order for reasons including:
· Product unavailability
· Incorrect product or pricing information
· Suspicious or fraudulent activity
· Incorrect customer information
· Payment issues
· Delivery restrictions
· Other circumstances requiring cancellation
If an order is cancelled after payment has been received, the applicable refund will be processed according to our refund policy.
7. Payment
Payments may be processed through third-party payment gateways or other payment methods made available on our website.
You agree to provide valid and accurate payment information when completing a transaction.
Ephora Jewels does not knowingly retain complete sensitive payment credentials such as full card details on its own systems. Such information may be processed by the applicable payment service provider according to its own terms and privacy policy.
8. Shipping & Delivery
Orders are processed and delivered according to our Shipping Policy.
Delivery dates and timelines provided on the website are estimates and may be affected by circumstances beyond our reasonable control.
Please ensure that the shipping address and contact information provided during checkout are accurate.
9. Returns, Exchanges & Refunds
Returns, exchanges, replacements, and refunds, where applicable, are subject to the terms of our Return & Refund Policy.
Certain products may not be eligible for return or exchange due to their nature, hygiene considerations, customization, or other applicable conditions.
Customers are advised to review the applicable return and refund conditions before placing an order.
10. User Account
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for activities carried out through your account.
You agree to immediately notify us if you become aware of unauthorized access or use of your account.
Ephora Jewels reserves the right to suspend or terminate accounts where we reasonably believe that the account has been used in violation of these Terms & Conditions or applicable law.
11. Website Content
All content available on the website, including but not limited to:
· Product photographs
· Product descriptions
· Logos
· Brand names
· Graphics
· Text
· Designs
· Icons
· Videos
· Website layout
· Software and other materials
may be owned by or licensed to Ephora Jewels and may be protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit website content without prior written permission.
12. User-Submitted Content
If you submit reviews, feedback, photographs, comments, testimonials, or other content through our website or associated channels, you agree that the content should not:
· Violate any law
· Infringe another person’s intellectual property rights
· Contain offensive, abusive, or misleading material
· Contain malicious software or harmful content
· Impersonate another person or entity
By submitting content, you grant Ephora Jewels permission to use, reproduce, display, or publish that content for legitimate business and promotional purposes, subject to applicable law.
13. Prohibited Use
You agree not to use the website to:
· Commit fraud or other unlawful activities
· Attempt to gain unauthorized access to our systems
· Introduce viruses, malware, or harmful code
· Interfere with website security or functionality
· Scrape, copy, or reproduce website content without permission
· Misrepresent your identity
· Place fraudulent or unauthorized orders
· Use automated systems to interfere with website operations
We reserve the right to restrict or terminate access where prohibited activity is identified.
14. Third-Party Links and Services
Our website may contain links, integrations, or services provided by third parties.
Third-party services may have separate terms and privacy policies. Ephora Jewels is not responsible for the content, availability, security, or practices of third-party websites or services.
Your use of such services is subject to the terms established by the relevant third party.
15. Disclaimer
We make reasonable efforts to keep the website available and the information accurate. However, we do not guarantee that:
· The website will always be available or uninterrupted.
· All information will always be completely accurate or error-free.
· The website will be free from technical issues or harmful components.
· Every product will be available at all times.
To the extent permitted by applicable law, Ephora Jewels shall not be responsible for losses resulting from circumstances beyond our reasonable control.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Ephora Jewels shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.
Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
17. Force Majeure
Ephora Jewels shall not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control.
Such circumstances may include natural disasters, severe weather, strikes, transportation disruptions, government restrictions, technical failures, communication failures, or other unforeseen events.
18. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
By using our website, you acknowledge the practices described in our Privacy Policy.
19. Changes to These Terms
Ephora Jewels reserves the right to update or modify these Terms & Conditions at any time.
Changes will become effective when the revised terms are published on this page. Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions.
20. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with the use of the website or purchase of products shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the matter.