At Ephora Jewels, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.
By using Ephora Jewels, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you browse our website, create an account, place an order, or contact us, we may collect certain information, including:
· Full name
· Billing and shipping address
· Email address
· Mobile or telephone number
· Order and transaction details
· Information provided through enquiry or contact forms
· Account login information, where applicable
· Any other information you voluntarily provide to us
We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
The information we collect may be used to:
· Process and fulfil your orders
· Arrange delivery of purchased products
· Process payments through our payment service providers
· Provide order confirmations, shipping updates, and other transaction-related communications
· Respond to your questions, enquiries, and requests
· Provide customer support
· Improve our website, products, services, and shopping experience
· Prevent fraudulent or unauthorized transactions
· Maintain website security
· Send promotional or marketing communications where permitted and where you have provided appropriate consent
· Comply with applicable legal and regulatory requirements
3. Payment Information
Payments made through our website may be processed by secure third-party payment gateways.
Ephora Jewels does not intend to store complete debit card, credit card, banking, or other sensitive payment credentials on its own servers. Payment information may be collected and processed directly by the applicable payment service provider in accordance with its own privacy and security policies.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve your browsing and shopping experience.
Cookies may help us:
· Remember items added to your shopping cart
· Maintain your preferences
· Understand how visitors use our website
· Improve website performance
· Provide relevant content and marketing where applicable
· Maintain website security
You may adjust your browser settings to block or delete cookies. However, disabling certain cookies may affect some features of the website.
5. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers who help us operate our business, including:
· Payment gateway providers
· Courier and logistics partners
· Website hosting and technology service providers
· Analytics and marketing service providers, where applicable
· Customer support or communication service providers
· Government authorities or legal bodies where required by law
Such information is shared only when reasonably necessary to provide services, fulfil orders, protect our business, or comply with legal obligations.
6. Third-Party Services
Our website may contain integrations or links to third-party websites and services.
These third parties may have their own privacy policies and terms of use. Ephora Jewels is not responsible for the privacy practices, security, or content of external websites.
We encourage you to review the privacy policies of third-party services before providing them with your personal information.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
8. Retention of Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer support, accounting, legal, regulatory, and business requirements.
When information is no longer required, it may be securely deleted or anonymized where appropriate.
9. Marketing Communications
Where permitted by applicable law, we may use your contact information to send you information about new products, offers, promotions, or other updates from Ephora Jewels.
You may opt out of promotional communications at any time by following the unsubscribe instructions included in the communication or by contacting us.
Please note that you may still receive essential communications relating to your orders, purchases, account, or transactions.
10. Children’s Privacy
Our website is intended for use by individuals who can legally enter into transactions under applicable law.
We do not knowingly collect personal information from children without appropriate consent. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.
11. Your Privacy Rights
Depending on applicable laws, you may have rights regarding your personal information, including the right to:
· Request access to certain personal information we hold about you
· Request correction of inaccurate or incomplete information
· Request deletion of personal information where legally applicable
· Withdraw consent where processing is based on consent
· Opt out of certain marketing communications
· Raise a concern regarding the handling of your personal information
To exercise an applicable privacy right, you may contact us using the details provided on our website.
12. Changes to This Privacy Policy
Ephora Jewels may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable laws.
Any updated version will be published on this page with a revised Last Updated date. We encourage you to review this page periodically.